Help | F.A.Q | Installation | Email | Updates | Requests

Here you can find support for your software. Please take time to search for your question in the help files and the FAQ (Frequently Asked Questions).

If you cannot find an answer please use the support form and I will try to get back to you as soon as possible. Thanks Tim

Wings and flowers

Compatible with Windows 98SE, ME, XP Home & Pro

Online Help Version 1

Download Program Help Version 1(contained within Program)

Installation

When I put the CD in the drive to install nothing happens. - If the disk is being read, please be patient, it will be building the install process, on some computers this can take sometime before you see the menu. You will only need to do this once.

If the drive is CD is not being read follow the install proccess to start it manually.

Printing

• Print Quality is poor - The output images should be smooth and crisp, if they are not check that you have selected 'High Quality', as well as the correct paper setting for the type of paper you are using in your printers preferences. For the best results, try photo paper.
• I'm having issues with printing - Check your printer's software is installed correctly in windows, try printing using another software to test it.
• What size paper do I need? - You can use any size or type paper (designed for a printer), W&F will resize the output to match your paper. Be sure to setup your printing preferences to match.
• My printout has clipped images - Check that you have the correct paper size setup within your printers preferences.

Live

• When I load Live I only see a white box - The program is not getting access to the internet. This may be because a firewall is blocking the program, please 'allow' access to 'WingsAndFlowers.exe'. see your firewall setup guide. for example (Norton, Zone Alarm, McAfee)

Operating Systems

• Does W&F support the new Windows Vista? - We have had W&F running on Windows Vista beta version with only a few problems. When the program is first loaded no content appears, to solve this close W&F and reopen it. We hope to provide a more solid version update in future to rectify any problems with Vista.
• Does W&F support Windows 95? - Sorry no.
• Does W&F support Windows 98? - Yes, you will need the Second Edition. There have been problems with some editing features with very old graphics cards with low memory. Also on certain computers a yes/no box appears on loading, please click on the [x] to close this and run as normal. (this will be fixed in an update)
• Does W&F support Mac? At the first release (Nov 2006) it is PC only, but we’re working on it! please let us know if your are interested in a mac version.
  N.B. W&F seems to run well on a Mac that is running Windows XP, although we cannot currently support this feature if you encounter problems.

Installation Guide

Once you have installed your program you will not need to put the CD in everytime you want to run it. To install insert the CD into your computer's CD or DVD drive. The CD will then begin the install proccess, please be patient this may take a few moments before you see the opening screen.

You will then be presented with an installation box to guide you through the installation process.

If the CD does not run automatically, go to 'My Computer' in your start menu or desktop and open your CD by double click the CD icon, then double click the 'install' file to begin installation.

To run the program double click on the 'Wings and Flowers' Icon on your desktop or go to 'Wings and Flowers' in your 'start' program menu.

I you have a specific problem that isn't answered within the help documents or the F.A.Q. please email us. We will try to answer your questions as quickly as possible.

Please use the Contact form

There are no updates to Wings and Flowers or Live at this point.

If you have any ideas that you would like added to future version of Little Big Tree's embellishments software please let us know.

See our Getting Started Video
Creating embellishments for Scrapbooking with W&F
Creating embellishments for Cardmaking with W&F

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